Apartment Reviews

We love customer feedback! We survey all of our residents at move-in and after service requests. Here’s a sampling of what they have to say about living at this property:

4.8 /5
317 reviews
Survey
5.0/5
Feb 24, 2020
Decron Properties
When making the choice of where to rent, the reliable and friendly maintenance staff was a big factor in our decision. We have had consistently great experiences.
Survey
5.0/5
Feb 23, 2020
Decron Properties
Good
Survey
4.0/5
Feb 14, 2020
Decron Properties
I moved into the Howard at the end of October from Los Robles Apartments in Thousand Oaks. I loved the women who ran that complex so much, that I asked them if they had another complex closer to the Los Felix area. Laura, at Los Robles, highly recommended the Howard because she had worked at the Howard prior to her current position. My daily living experience here has been very good except for the serious issues with the people who live directly above me in 207. About a 6 weeks ago, I walked into my living/kitchen area to see gallons of water coming through the ceiling above me. I flew out of my apartment to the front office where Connie & Diego were to report this. Auletti was able to mitigate the water from flowing into my place. If I hadn’t been gone my dining room furniture would have ruined. As it is my dining room rug has seen better day. One of the residents told me that the people that live above me have a washer/dryer unit that everyone knows about & which overflows periodically. About 3 weeks ago, when I wasn’t home, there occurred a second smaller water leak into my apartment but this time, I was not informed by the staff that 1) the leak occurred, 2) that the staff had come into my apartment to repair the ceiling again, and 3) last, but not least, I was never told about it. When I returned after being gone overnight I noticed a strong odor in my place, as well as remnants of the ceiling in the trash and under my dining room rug. Then came the ants which I never had in Los Robles Apartments. The tenant in 207, also has ants, but has refused the spraying that Jose, the exterminator was able to do to my apartment yesterday.
Survey
5.0/5
Feb 12, 2020
Decron Properties
Thank you Mr Harrington! We should have replaced the shower head so long ago... glad we know now!
Survey
5.0/5
Feb 12, 2020
Survey Decron Properties
Convenient
Survey
5.0/5
Feb 7, 2020
Decron Properties
Love the place and the whole team working here!!!
Survey
5.0/5
Feb 3, 2020
Decron Properties
The property management team is very conscientious.
Survey
5.0/5
Jan 27, 2020
Decron Properties
Dias solved the problem quickly
Survey
5.0/5
Jan 23, 2020
Decron Properties
Everything seemed to be finished when I arrived home from work, it was clean and quick.
Survey
5.0/5
Jan 22, 2020
Decron Properties
I've always enjoyed living in this apartment complex.

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