Apartment Reviews

We love customer feedback! We survey all of our residents at move-in and after service requests. Here’s a sampling of what they have to say about living at this property:

4.8 /5
435 reviews
Feb 20, 2018
Decron Properties
We love it here
Feb 20, 2018
Decron Properties
Never had any issues and I’ve lived here for 5 years!
Feb 20, 2018
Decron Properties
So far my experience at the Village Crossing apartments has been mostly positive. The grounds and property overall are really well cared for and clean which I greatly appreciate. The included amenities are fantastic and generally better then other apartment complexes I have seen. Also the maintenance staff have always been professional and prompt when dealing with an assortment of unit issues or repairs. Some of my only complaints so far have been that I was really disappointed to learn that several of the supposed security cameras around the complex were fake after a number of vehicle break ins. I would have hoped and continue to hope that security will take a higher priority for the complex. I was also disappointed by the over promise and under delivery of the new pools and club house. Those improvements took longer then expected and communication from the leasing office regarding the status of those projects was limited and far between with no offers or incentives to make up for the lack of amenities and/or parking during that time frame. Lastly although I love the new package delivery room and the convenience of that service I'm frustrated that each and every member of a house hold has to sign up for that service and paid the initial fee separately. (i.e. a family of 5 would have to all sign up for that and pay a total of $50 for the service with no option to opt out if a package has already been sent and is waiting there) You would think that you should be able to sign up a single address and/or list all family members under the one account and subsequently one service fee. Overall my experience has been mostly positive although there are a few areas to improve and grow in in my opinion.
Feb 19, 2018
Decron Properties
Move went perfect
Feb 18, 2018
Decron Properties
Very friendly, prompt and helpful. Thank you!!
Feb 16, 2018
Decron Properties
Doing a walk around with a worker would’ve helped
Feb 14, 2018
Decron Properties
None
Feb 14, 2018
Decron Properties
Very helpful and courteous staff!
Feb 13, 2018
Decron Properties
Good
Feb 13, 2018
Decron Properties
ALWAYS, quick, courteous and efficient service. Thank you!

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