Apartment Reviews

We love customer feedback! We survey all of our residents at move-in and after service requests. Here’s a sampling of what they have to say about living at this property:

4.5 /5
261 reviews
Survey
5.0/5
Jul 6, 2020
Decron Properties
We have loved our apartment and the location of The Bridge. Work orders are always addressed promptly and we appreciate the flexibility with payments during the pandemic. The improvements made to the common areas look very nice, though we haven't been able to take advantage very much in light of COVID19. Parking continues to be a huge issue and when we moved we were told guest parking was coming with the construction but it seems like that isn't happening. There doesn't seem to be a lot of proactive communication from the office to update residents on the community in general. The garage was closed for two days for paving but no improvements were done to the garage. The bbq area was re-opened which was super nice, but nobody can seem to work the grills and the lights don't work. The pool remains closed (not even limited capacity allowed) even though the county technically re-opened pools, and there hasn't been any communication or updates in months about The Bridge's plans which has been frustrating. Other tenants in the community have voiced similar feelings; I think there is a general sense of tenants feeling confused and out of the loop during a time that is already very uncertain and unnerving.
Survey
2.0/5
Jul 5, 2020
Decron Properties
Hello, The move in experience was good besides the fact of the inconveniance of getting a money order and the fact that our room was dirty. I have a picture after walking around in bare feet where my feet are black because the room was not properly cleaned. This is concerning because of the COVID19 and the fact that it does not appear that our room got thoroughly cleaned.
Survey
5.0/5
Jun 30, 2020
Survey Decron Properties
Very good
Survey
5.0/5
Jun 30, 2020
Decron Properties
I'm not happy about the change in parking assignment, especially since my bumper scrapes no matter what angle or speed I enter the garage in my new spot. Maintenance has always been helpful and quick.
Survey
4.0/5
Jun 30, 2020
Decron Properties
Good experience
Survey
1.0/5
Jun 29, 2020
Decron Properties
I did not receive any call back, but was advised by the answering service to take care of it myself.
Survey
5.0/5
Jun 25, 2020
Decron Properties
Everything was great! Fixed super quick!
Survey
5.0/5
Jun 25, 2020
Decron Properties
So far satisfactory!
Survey
5.0/5
Jun 23, 2020
Decron Properties
Has been ok. My cars keep getting vandalized past 3 months.
Survey
5.0/5
Jun 15, 2020
Survey Decron Properties
A big thanks to Sabrina. She is being very helpful for the whole move-in progress. She provided me a lot of information before moving in. Appreciate.

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